Frequently asked questions
Find the answers to your questions about the services quickly Free Internet. Whether it’s for the Internet, television, telephony, installation, equipment, or managing your account, our FAQ helps you better understand our services. Check out the most frequently asked questions and enjoy your experience with Libre Internet to the fullest.
Which Wi-Fi network should I choose: 2.4Ghz, 5Ghz, or 6Ghz?
A low frequency allows the signal to travel further. While a high frequency makes for a fast bandwidth. The lower the frequency, the further the signal travels and the higher the frequency, the faster the bandwidth.
What is a DNS and how to choose it?
A DNS server is like a phone directory: it translates the name of a website into an IP address. Libre Internet provides its own DNS, but you can modify it to suit your needs.
- For speed and privacy
- For maximum stability
- For security and malware blocking
- For parental control
Are the Libre Internet services available at my address?
Availability may vary depending on your address and the infrastructure present in your area. Simply enter your address in our verification tool to find out the services and packages offered in your area.
Can I watch TV on multiple devices?
Depending on the package you choose, you can enjoy your TV service on different compatible devices. A convenient solution for watching your favorite shows, news, sports, and entertainment at home.
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